For quick response.. Central Bank launches citizens' complaints platform, 18 DEC

For quick response.. Central Bank launches citizens' complaints platform

Today, Tuesday, the Central Bank of Iraq alerted citizens to the possibility of submitting complaints, starting from Sunday, January 5, 2025, through the bank’s official website in the complaints platform window, or through the government’s Ur platform.

The Central Bank indicated in a statement that it “launched an electronic platform to receive, process and resolve complaints submitted by the public,” indicating its keenness to respond quickly to their complaints.

He said, “In line with the bank’s tireless efforts in the digital transformation process to receive complaints submitted by the public regarding their dealings with the banking sector, providing services, reporting negative cases, and enhancing the bank’s supervisory role