MarkZ
[via PDK]
Member Bank story: When I went to the bank I always go to (Wells Fargo) in Minnesota …there used to be 4 seats for the waiting area …they have now beefed it up to 24 chairs and put these big screens on the wall for “education” for older people is what they told me. Then they made more booths –doubled them where people sit with a banker.
The glass on the booths used to be about 2 feet high but now it goes up 8-9 feet high and sound proofed .
It has never been busy…rarely saw people waiting…and they went from 2 ATM’s to 5 now. And the people in the teller area seem to have tripled. MarkZ: I see these changes and I get excited.