NICKY G
Someone just posted this in my Facebook group đđź
This was passed to me in Email. This is how they are (may be) gearing up to take advantage of us.
Just be aware. And above all be polite when you say 'no thanks.'
BACK ROOM WEALTH MANAGER CONVERSATION:
Chase had a final conference call with senior level reset staff @ 1:45 EST.
Jamie Dimon said âthis is a matter of national security that we get this right.â
They went over investment programs and post settlement psychology as well as follow-up protocols.
He reminded staff that most of these UHNW clients have never had more than $10K liquid in an account, so âtreat them like infantsâ.
âDonât assume they understand anything youâre sayingâŚbe prepared to repeat the deal terms over and over again, getting simpler and simpler with each explanation.â
âThey will be in shock as to their settlement values, and wonât be able to focus on your investment opportunities; thatâs an opportunity for us.â
(The plan is to get as much out to us at the first sitting as possible and pre-schedule a second sit down where wealth managers can be much more aggressive about harvesting in larger sums of AUM.
To bank employees: âYouâll be graded on how many follow-up meetings youâve set because thatâs where the real windfalls are.â
(Meaning, they know 95% of new foreign currency clients wonât be expecting to even redeem, and 99.9% wonât yet be ready to make a secondary investment decision.)
Dimon said: âThink of yourself like a âgrief counselorâ⌠who is breaking hard news to a loved oneâŚ. You know their lives are going to radically change, and in a dramatic, fast and unexpected fashionâŚ.
While theyâre still trying to process the severity of the information they just gotâŚ. In real timeâŚ. So hold their handâŚ.
The reset is more like hearing about a horrible death than a happy wealth eventâŚ.
Handle everyone with kid glovesâŚ.
Be more suggestive and persuasive in meeting #2.
Watch your tone and pace of speech. Start slower than normal and get them in and out as quickly as you can.â
Dimon said, âWhite House told me theyâre going directly into phones after what happened in CanadaâŚ. This will move like lightningâŚ. Itâs your time to shine, JPMC, go harpoon some whales!â
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